What can I upload to Playbook?

You can upload any text-based material: call scripts, objection handling frameworks, talk tracks, qualifying question lists, or any other reference material you want visible during calls.

Does Playbook replace Cue’s live coaching?

No. Playbook and Cue work together. Playbook displays your static scripts and frameworks while Cue provides real-time, context-aware coaching prompts. You get both structure and live guidance.

Can I use different scripts for different types of calls?

Yes. You can create and organize multiple scripts in Playbook and select which one to display before each call session.

How do I share scripts with my team?

Team leaders can upload scripts to Playbook and make them available to every agent on the team. When you update a script, the changes are reflected for everyone.

How much does Sayso cost and how do I get started?

Sayso offers flexible plans for solo agents and teams. Visit the pricing page for current plans, or book a demo to see Playbook in action before you commit.

Playbook - Custom Script Overlay

You have scripts that work. Maybe your team leader built them, maybe you refined them over hundreds of calls. But during the call, they are sitting in a Google Doc, a binder, or a tab you forgot to open. The moment you need them, they are not in front of you.

Playbook lets you upload your own scripts, frameworks, or talk tracks directly into Sayso. They appear on screen during your calls, right alongside Cue’s live coaching prompts. No switching tabs, no losing your place, no fumbling for the right page.

Your best material is always visible when you need it. Agents stay structured without feeling locked into a rigid script, and teams maintain consistency across every call.

How Custom Call Scripts Work

Upload your scripts to Sayso

Add your own scripts, frameworks, or talk tracks to Playbook. Paste them in or upload a file. Organize them by lead type, scenario, or whatever system works for your team.

Select a script before your call

Choose which script or framework you want visible for your next session. You can switch between scripts at any time.

Your script appears during the call

Playbook displays your material on screen alongside Cue’s live coaching prompts. Both work together so you have structure and real-time guidance in the same view.

Stay on track without memorizing

Reference your script naturally as the conversation flows. You do not need to memorize every line because the words are right there when you need them.

See It in Action

Who This Is For

Playbook is for any agent or team that has scripts, frameworks, or talk tracks they want accessible during calls. If you have material that works but struggle to use it consistently, Playbook puts it where you can actually see it.

New agents use Playbook as training wheels. Instead of memorizing a script before they start dialing, they can follow along on screen and build confidence with every call.

Team leaders use it to roll out scripts across their entire team. Upload a framework once, and every agent sees the same material during calls. This keeps messaging consistent without requiring hours of training.

Experienced agents use Playbook for scenarios they handle less often. You might not need a script for your standard listing pitch, but having one visible for a FSBO call or an expired listing keeps you sharp when the conversation shifts.

The result is consistent call quality without rigidity. Agents follow proven structures while still sounding natural and adapting to the conversation.

Solo Agents →Team Leaders →New Agents →ISAs →View Pricing →

What Makes Playbook Different

Your scripts, your way

Playbook does not force you into a generic template. Upload whatever material your team uses: scripts, frameworks, talk tracks, or bullet points. If it works for you, it works in Playbook.

Visible during the call, not buried in a tab

Your scripts appear in the same interface as your calls and Cue’s live prompts. No switching windows, no scrolling through documents, no losing your place mid-conversation.

Works alongside live coaching

Playbook and Cue run side by side. Your script provides the structure while Cue handles real-time responses to objections, questions, and curveballs. They complement each other instead of competing.

Team-wide consistency

Upload a script once and deploy it to every agent on your team. Everyone follows the same framework without needing ride-alongs or script review sessions.

What Agents Are Saying

Teams using Playbook report more consistent call quality and faster onboarding. New agents get on the phone sooner because they can follow the script on screen instead of spending weeks memorizing it.